8 Questions to Ask Before Hiring an MSP in Myrtle Beach

Not all managed service providers are the same. Before you trust a company with your business technology, ask these eight questions.

1. Is cybersecurity built in or added on?

Some IT providers treat security as an extra. PcRx takes a cybersecurity-first approach, building protection into every plan from day one, including threat detection and response, firewall management and ransomware prevention.

2. Are you local?

Remote support handles a lot, but sometimes you need someone onsite. Ask where the team is based. PcRx is at 338 Jesse St Unit A in Myrtle Beach and serves Conway, Myrtle Beach and North Myrtle Beach.

3. What does the monthly price include?

Look for flat-rate, all-inclusive pricing. Ask what is covered and what triggers an extra bill.

4. How do you handle backups?

Ask whether backups are automated, encrypted and stored both onsite and offsite, and whether there is a disaster recovery plan. “It’ll probably never happen” is not a plan.

5. Do you monitor around the clock?

Problems do not wait for business hours. Ask whether systems are monitored 24/7.

6. Can you help with compliance?

If you handle patient records, payment cards or client financials, ask about HIPAA, PCI-DSS and NIST support, risk assessments and policy documentation.

7. Do you train our staff?

Many attacks start with one employee clicking one email. Ask whether the MSP offers phishing simulation and security awareness training.

8. How long have you been doing this?

Experience matters. PcRx has served the Grand Strand for over 20 years, growing from a local computer repair shop into a full managed services provider.

Ready to compare?

Take our free cyber risk assessment or call (843) 488-4100. We are happy to answer all eight questions in person.