Clicked a Bad Link? What to Do Next (Virus Removal in Myrtle Beach)

It only takes one wrong click on an email or pop-up, and suddenly your computer does not feel like yours anymore. If that just happened to you, here is what to do.

Right away

1. Do not call any number on a pop-up. Real companies do not lock your screen and ask you to call.
2. Disconnect from the internet. Turn off Wi-Fi or unplug the network cable to stop anything from spreading or sending data out.
3. Do not enter passwords on that computer until it is checked.
4. From a different, safe device, change your important passwords, starting with email and banking. Turn on multi-factor authentication where you can.
5. Call your bank if you entered card or account details anywhere suspicious.

Signs your computer may be infected

• New toolbars, pop-ups or a changed homepage
• The computer is suddenly very slow
• Friends say they got strange emails from you
• Programs open or close on their own
• Your antivirus has been turned off

Getting it cleaned up

PcRx removes viruses, malware and ransomware, then puts real protection in place so it does not happen again. For many issues, we can connect remotely and fix them quickly. For others, bring the computer to our shop at 338 Jesse St Unit A.

For homes: the Residential Membership

Our Residential Membership includes remote support, real-time threat protection, a support ticket portal and discounted repairs for $299 a year.

For businesses

If this happened on a work computer, it may not be the only one affected. Talk to us about a free cyber risk assessment.

Call (843) 488-4100. We help people in Myrtle Beach clean up messes fast.